1Introduction
Welcome to M.A. Dental & Implant Clinic, Dr. Heena Khan ("we", "our", "us").
This Privacy Policy explains how we collect, use, protect, and handle information when you visit our website drheenakhan.com or contact our clinic through online channels.
We respect your privacy and are committed to maintaining confidentiality and security of the information shared with us.
2Information We Collect
2.1 Information Submitted Through Our Website
When you submit an enquiry or appointment request through our website, we may collect:
- Full name
- Phone number
- WhatsApp number (if provided)
- Email address (if provided)
- Appointment preferences
- General details related to enquiry
2.2 Information Collected During Clinic Visits
Dental and medical information is collected separately during your physical visit to our clinic:
- Dental examination findings
- Medical and dental history
- X-rays and diagnostic records
- Clinical photographs
- Treatment plans
- Procedure details
- Billing & payment records
3How We Use Your Information
We only use collected information for legitimate healthcare and communication purposes:
Appointment Management
Scheduling, confirming, and managing your clinic visits.
Consultations & Care
Providing personalized dental care and treatment plans.
Record Maintenance
Maintaining accurate healthcare history and diagnostic records.
Patient Communication
Communicating treatment-related updates and follow-ups.
4Patient Confidentiality
Patient information is treated with strict medical confidentiality.
We do not sell, rent, or trade patient information with third parties.
Information may only be shared when:
- Required for providing professional healthcare services
- Required by applicable laws or medical regulations
- Necessary with explicit patient consent
6Third-Party Services
Our website may use trusted third-party services such as website hosting providers, analytics providers, communication platforms, and appointment-related tools to process limited information required for their functionality.
7Data Security
We take reasonable administrative and technical measures to protect information from unauthorised access, loss, misuse, or disclosure. However, no online storage system can guarantee complete security.
8Your Rights
You may contact us regarding updating incorrect information or asking questions about your submitted details.
9Children's Privacy
For patients below the age of 18, information should be provided by a parent or legal guardian where appropriate.
10Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with the updated date.
11Contact Us
For any privacy-related queries or requests regarding your details, please contact our clinic directly:
M.A. Dental & Implant Clinic
Dr. Heena Khan (BDS)
F-723, near Alamnagar Railway Station Road, Block F, Rajajipuram, Lucknow, UP 226017
Your Trust Matters
M.A. Dental & Implant Clinic Patient Protection Guarantee
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